Work With Us!
We love our employees! We create a place of community where our team members have fun, laugh a lot, and are rewarded for their hard work. It’s about being the best at what we do by providing the highest quality customer service while enjoying what we do.
The Falling Rock Café and Bookstore is one of the highest rated restaurants in the Munising area on TripAdvisor and Yelp! In addition to our diverse food menu, large ice cream selection and full range of coffee and espresso drinks, the Falling Rock has an inventory of 30,000+ new, used, and rare books, sells the works of multiple U.P. and Michigan artisans, hosts live music and other events several times a week, and is affectionately referred to as “Munising’s Living Room”.
We’re always looking for friendly Shift Leaders and Hourly Team members with a hard working mind set, ability to function in a fast-paced environment, and thrive in a team centered approach. View our current job openings below to see which position is the best fit for you!
Current Openings for 2020
Position Summary: Greets customers in our fast paced, tourist-centered business and provides customer assistance with special inquiries related to dietary requirements, as well as other aspects of our business such as used and new books, local art, live music, special events and local attractions. Other responsibilities include: the ability to stand and/or walk during entire shift, filling water towers, stocking drinks in front cooler, stocking menus and event flyers.
Position Summary: Functions as a barista to prepare specialty coffee drinks and as food preparation team member to assemble soups, salads, sandwiches, to scoop ice-cream and to prepare ice cream cones, shakes, malts and sundaes. This position will greet and assist customers with their selection of food and drink items, describe menu items such as soups, salads, sandwiches, breakfast items, local specialties, grab and go items, lattes, cappuccinos, and other hot and cold drinks. Other responsibilities include: assisting guests with purchases of other items such as books and local art, bussing dining room tables, using Point of Sale (POS) system to transmit food and drink orders to kitchen and complete payment transactions, washing dishes, sweeping, mopping, and other cleaning tasks.
Position Summary: Prepares and serves ice cream menu items to customers. This position will have the ability to work quickly and provide fast and friendly service. Primary responsibilities include: scooping and serving ice cream orders, preparation of sundaes, shakes, and malts, updating daily ice-cream flavor board, keeping ice-cream freezer clean, and stocking all ice-cream disposable goods and glass serving dishes and utensils. The Ice-Cream Scooper must enjoy interacting with customers and be able to work in a fast-paced environment without becoming easily overwhelmed or frazzled.
Position Summary: Works closely with manager and owner to oversee counter staff employees. This position will observe employees at their designated stations while working on assigned tasks to ensure efficient and accurate completion of assigned duties. Primary responsibilities include: training new team members, directing employees through their daily routines, interacting with customers to ensure a satisfactory experience, and communicating with manager and owner to share employee successes and customer’s positive feedback. This position requires patience and the ability to work quickly and provide fast service without becoming easily overwhelmed. The Shift Leader must make quick decisions and resolve conflicts with a positive demeanor.
Arts & Books Cashier
Position Summary: Assists customers with art and books sales. This position will greet and assist customers with their selection of art and bookstore items. Primary responsibilities include: using Point of Sale (POS) system for customer purchases, arranging art, bookshelves and displays, assisting with window displays, meet with artists to restock art supplies, assist with book and art inventory charts, manage special order book shelf, and answer questions about art and book selections.
Late Night Cleaning Crew
Position Summary: Works after closing in a team approach to complete necessary cleaning tasks in food preparation area and dining room. Primary responsibilities include: closing up dining room, dusting and straightening art and book shelves, wiping down tables and all table equipment, vacuuming, sweeping and mopping, emptying trash, cleaning bathrooms, coolers, coffee makers, and other kitchen equipment. Necessary qualities are a dedication to hard work, integrity and trustworthiness, and the ability to follow leader/manager’s instructions.
Position Summary: Responsible for putting away new inventory in systematic manner. Primary responsibilities include: checking new inventory on packing slips as it arrives to make sure everything has been delivered and is in expected condition, use systematic, manager-outlined approach to putting away new inventory (for example, freezer items first, paper goods last), keep stock areas neat and clean, ensure items are put in designated, labeled locations so staff can find items easily, and be available on Tuesday and Friday mornings when largest inventory from Gordon Food Service and Jilbert’s Dairy arrives. Necessary qualities are a professional manner; on time, follows directions, complies with company rules, the ability to stand, climb stairs, and or walk during entire shift, and the ability to carry up to 20 lbs without difficulty.
The Falling Rock serves customers in our #1 rated Trip Advisor, non-franchise, fast-paced café and bookstore. We work in a collaborative team environment to assist customers with food and beverage choices, book and art purchases, and assist in creating a positive experience for customers arriving for live music and other special events. Thank you for your interest!